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Shipping Policies and Air Stage Postal Code List

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RAM BY COMPUTER

RAM BY TECHNOLOGY

USB DRIVES & FLASH MEMORY

DRIVES & ENCLOSURES

RAID & NAS STORAGE

BATTERIES & POWER

ORDER FORMS & POLICIES

NEW PRODUCTS & SPECIALS

ARTICLES & F.A.Q.s

DIGITAL AUDIO RECORDING

BRANDS WE CARRY

 

Shipping: is normally by Xpress Post, Expedited Post or FedEx.

Please ADD your products to the shopping cart in order to view shipping price estimates based on your postal code and items purchased.

For special orders, volume purchases, special shipping arrrangements and items that don't have pricing or ADD buttons, please email us or fill out our manual order form

 

Shipping insurance is an optional extra at 1.5% of the goods value (minimum $1.00), and will not be added unless requested. If not insured, all loss in shipping is at the customer's risk.

 

Free shipping option by Canada Post Regular Lettermail - Terms and conditions: Free shipping is offered for RAM Memory and Flash Memory orders only, 200 grams or under max. 20mm thickness. Not for FBDIMMs, drives, MacPro memory or accessories. No tracking or shipping insurance is available, there are no refunds for lost or damaged shipments on the free shipping option. Once packages are picked up by CanadaPost, CanadaRAM TAKES NO RESPONSIBILITY FOR LOST PACKAGES WHICH ARE SHIPPED USING THIS METHOD. If you do not agree, do not choose this shipping option, choose a trackable and insurable option instead. Shipping time can vary from 2 to 15 days depending on location and weather.

 

Signature: Insurance requires a signature on delivery. FedEx and Purolator shipments require signature from an adult at the address. Xpress Post and Expedited Post shipments may be delivered no signature, however whether or not insured, on non-signature deliveries, Canada Post's responsibility for loss ends when the package is scanned as delivered to the door.

 

Delivery time: We provide estimated delivery times only, they are stated in business days, and are subject to variability due to stock availability, the shipping carrier, weather and other influences out of our direct control. Shipping estimates are for in-stock items only, otherwise the shipping time starts when the product arrives in stock here. If you need product before a certain date, please notify us in advance. We cannot change the desitnation or the method of shippng after the parcel has been picked up by the carrier. We cannot guarantee a specific date or time of delivery.

 

Shipping method: We will usually ship by the method selected on the orderform. In certain cases, we may, at our discretion, upgrade shipping from Canada Post to FedEx or Purolator at no extra cost. If you require delivery by CanadaPost only, please notate that in the Comments field of the order form.

 

Tracking: We send an email confirmation with your invoice copy when the parcel is shipped, including the shipping waybill number. If you have provided a non-working email address, you will not receive a confirmation. Note that we normally do not invoice in advance of shipment, so on out of stock items, your charge may not go through for several days. For special order product your credit card charge will go through in advance of shipping. Canada Post, FedEx and Purolator have tracking available on their websites, but be advised that it often takes 12 - 36 hours for the waybill number to register in their system. It is not unheard of to receive the parcel before the tracking website registers the waybill. Kingston shipments from the Kingston warehouse are by FedEx only and generally are delivered within 1-3 days - we may not get the waybill number before you receive the package.

Accuracy in addressing: We can deliver to the address of the charge card holder or the PayPal verified address of the account owner only.
It is the customer's responsibility to provide an accurate delivery address on the orderform, including apartment or suite number and buzz or entry code as applicable and phone number. Please double check the address on the on-screen form and on the email confirmation(s). Note that changing the address on an online account profile does NOT retroactively correct the address on any orders already submitted. We have no means to verify if supplied addresses are incomplete or inaccurate. In the case of a returned shipment due to an inaccurate or incomplete address, or failure of the customer to accept a shipment or to pick up an undeliverable shipment from the carriers depot, we will be charged for return shipping by the carrier and the cost of this return shipping and any redelivery shipping will be payable by the customer, including if the customer elects not to have the product redelivered. Please type any additional shipping instructions in the Comments field of the order form. Please note that delivery policies are at the discretion of the carrier, and we cannot commit to delivery only within certain hours or certain days, or phone calls in advance.

 

International shipping: Certified RAM will be shipped within the USA from Salem, New Hampshire and there will be no Canadian taxes. We do not ship overseas in general. Shipping to any other destinations will be decided on a case by case basis, at CanadaRAM's sole discretion, and may be high in cost. Purchaser is the importer of record, responsible for all taxes and duties and clearing costs, and bears all risk of loss. All shipping for warranty is at the purchasers exprense.

 

Remote and Air Stage destinations: Some remote areas, plus NU, NT and YK can be higher in shipping costs, FedEx and Purolator can be $40 and up in these areas, where available. In general, postal codes that have two Zeros it them will have higher shipping costs and may not be able to be shipped FedEx or Purolator. FedEx and Purolator cannot ship to a Box number.

Shipping is by Expedited Post or XpressPost only to the communities and postal codes listed in the PDF below, shipping cost will be higher than standard. Expect shipping cost of $15 and up depending on community and size of package. More information at

Canada Post https://www.canadapost.ca/tools/pg/prices/RCRZ-e-AIR.pdf

 

 

Email your inquiry to sales@canadaram.com
Use our online shopping cart by clicking the ADD buttons
or call Tollfree 877-320-0225
(250-382-6227 in Victoria BC)
Request a quote with our
Quote Request Form
.

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Shipping & handling:

Please Add your products to the shopping cart in order to view shipping price estimates based on your postal code and items purchased.

For special orders, volume purchases, Interac or cheque payment, special shipping arrrangements and items that don't have pricing or ADD buttons, please email us to order.

Free shipping option by Canada Post Parcel for RAM Memory and Flash Memory orders only, 500grams (1lb) or less, 20mm thick or less. Excludes server RAM, MacPro RAM, drives and most other goods because they are too large &/or heavy for the envelope. * No tracking or shipping insurance is offered, there are no refunds for lost or damaged shipments on the free shipping option. *

 

 

Prices: are in Canadian Dollars, and are subject to change without notice. please Email to confirm price before ordering. GST is extra in Canada, GST and PST in BC, HST in PEI, NB, NS, NF and ON.

Use our online shopping cart, email your order or phone us at
(250) 382-6227
Tollfree (877) 320-0225
We are in the Pacific time zone. We can answer you faster by email than by phone. Kindly leave a voicemail if we are on the phone with other customers.

terms

Include the make and model of your machine, your full shippping address, phone number, correct email address, the number, expiry date and name on your credit card plus the card billing address and phone if different from shipping address. Payment accepted by VISA or Mastercard, PayPal or Canadian bank Interac Email Transfer. It must be your credit card and the card billing address/PayPal address and shipping addresses must match. For your protection, we may ask for additional proof of ID to be faxed. Third party address shipments require faxed confirmation. Gov't, Education and Corporate PO's accepted on prior approval of credit only. Download the Credit Application form and fax to (250) 385-6267

Shipping is via Xpress Post, Expedited Parcel, FedEx or Purolator at our choice. No PO Boxes for Purolator or FedEx. Please ensure that there is someone at the address during business hours to sign for the package. We do not guarantee delivery time, shipping estimates are for orders received by shipping deadline and in stock only, or starting from the date that goods arrive in stock. FedEx Priority Overnight is 1 - 2 day service to most major centres. Shipping time and cost may be higher in NT, NU, YT, outlying or remote areas as defined by the courier. An invoice copy will be sent by email.

 

Installation: Goods are sold under the assumption that you have experience installing. Installation instructions for your specific machine are not included. Refer to your owner's manual or manufacturer's Web site. If you are not confident, please take your machine to a technician for installation. We are not responsible for any damage occuring during or after installation of purchased products, nor for any incidental or consequential damage or data loss arising from installation or use of purchased products.

 

Outside of Canada or the USA? We generally sell to North American addresses only. Please Email with inquiries.

Warranty: We only sell fully warranteed premium quality goods. We do not take trade-ins of used memory. Full manufacturers' warranty terms apply. Customer is responsible for warranty replacement shipping. Returns are by prior approval only, shipping is not refundable, restocking charge may apply on non-defective returns. Warranty replacement only, no returns for refund on: Kingston memory, special order goods, CPUs, Motherboards, Video cards, consumeables, supplies or software. Read the Terms and conditions of sale.

Any concerns or questions? Contact Customer Service
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CanadaRAM: Expert, Personal Service. We commit to replying to you within hours, with a recommendation for the right memory and storage products, and we'll offer choices of brands that give you the best value. Email us!. We ship directly to your door & back it up with the industry's best warranty. We make it easy for you.

How do you know you are getting the right memory?
With the CanadaRAM 7 point protection plan you can be certain.

CanadaRAM is 100% Canadian owned and operated

We only sell new, fully warranted premium-quality RAM that meet JEDEC specifications plus are tested and guaranteed compatible with your computer. Full RAM manufacturers' warranty terms apply. See our Terms & conditions of sale and Shipping policies.

Availability and price can change without notice. Email for up to date prices.

All brand names, model names and logos are trademarks of the respective companies and are used for identification purposes of compatible third party parts only.

 

Mac & PowerBook RAM PC RAM - Intel/AMD Desktop - Laptop

Apple Macintosh
MacPro, MacBook Pro, iMac Core2Duo, Mini intel Core Solo/Duo, Power Macintosh G5 & Dual-core G5, G4, G3, Aluminum & Titanium PowerBook G4, PowerBook G3, iBook G3, iBook G4, iMac, eMac, Mini, Xserve, PowerMacs 4400 - 9600, PowerBook, 680x0 Macs, Quadra, Centris, Performa

Musical Instrument Sampler RAM
Akai, E-Mu, Fostex, Kurzweil, Roland, Yamaha memory upgrades

Music & Audio Hardware
MIDI & Digital audio interfaces, mixers, keyboards, effects, Alesis, E-Mu, Edirol, M-Audio, Evolution

Hard drives
Desktop, Server and Notebook Hard drives, Enclosures, SSD, RAID, NAS

Batteries & Power
Notebook & laptop batteries, AC adaptors & automobile adaptors, Motherboard CMOS & PRAM lithium & alkaline batteries, NiMH rechargeable AA, iPod batteries

Desktops & Servers: Abit, Acer, Albatron, Asus, Dell Dimension, Optiplex, Precision, PowerEdge, Elite, EMachines, Gateway, Gigabyte, Hewlett-Packard Compaq Presario, Deskpro, Pavilion, IBM Lenovo Aptiva, NetVista Intellistation, MSI, Shuttle, Sony, Soyo, Touch, many others.

Notebooks & Laptops: Compaq Armada, Presario, Dell Inspiron, Latitude, Eurocom, Fujitsu Lifebook, HP OmniBook, Pavilion, IBM-Lenovo Thinkpad, Panasonic Toughbook, Toshiba Portege, Tecra, Satellite, Qosmio, NEC Versa, Sony Vaio, many others

Digital Camera Flash memory cards
CompactFlash
CF Cards, SmartMedia SM cards, MultiMedia Cards (MMC & RMMC) Secure Digital (SD, SDHC), MiniSD, MicroSD, MemoryStick, MemoryStick Duo, Pro, MagicGate, Transflash, XD Picture card, ATA Flash, USB Card readers. For Agfa, Canon, Casio, Epson, Fuji, H-P, Kodak, Nikon, Olympus, Ricoh, Sony, many other brands.

Laser Printer Memory
Apple, Hewlett-Packard, Xerox/Tektronix, Okidata, Canon, Samsung, Brother printers


© 1997-2017 CanadaRAM Ltd. 110 - 174 Wilson St., Victoria BC Canada V9A 7N7 Mailing address only no pickups Apple RAM Link PC and Laptop RAM Link Flash and USB RAM Hard drive and SSD Link RAID and NAS Link Batteries and AC Adapters